It Helps You With

Process Efficiency & Effectiveness, Customer Satisfaction, Continual Improvement, Defect Prevention, Reduction of Variation and Waste in the Supply Chain, Contract to Supply

What Is TS 16949?

TS 16949 was jointly developed by The International Automotive Task Force (TS ) members and submitted to the International Organization for Standardization (ISO) for approval and publication.

The document is a common automotive quality system requirement based on ISO 9001, and customer specific requirements from the automotive sector.

TS 16949 emphasizes the development of a process oriented quality management system that provides for

  • Continual Improvement
  • Defect Prevention
  • Reduction of Variation and Waste in the Supply Chain
  • The goal is to meet customer requirements efficiently and effectively.

Who Are The TS?

The TS is a group of automotive manufacturers and their respective trade associations, formed to provide improved quality products to automotive customers worldwide.

The TS members include

BMW Group, Chrysler Group, Daimler AG, Fiat Group Automobile, Ford Motor Company, General Motors Company, PSA Peugeot Citroen, Renault SA, Volkswagen AG, AIAG (U.S.), ANFIA (Italy), FIEV (France), SMMT (U.K.), VDA (Germany).

Is TS 16949 Right For Me?

The standard is applicable to any organisation that manufactures components, assemblies and parts for supply to the automotive industry. In this context manufacturing is defined as

The process of making or fabricating production materials, production or service parts, assemblies or heat treatment, welding, painting, plating or other finishing services.

What Are The Benefits Of Certification?

  • Customer Satisfaction Deliver products that consistently meet customer requirements.
  • Reduced Operating Costs Continual improvement of processes and resulting operational efficiencies mean money saved.
  • Improved Stakeholder Relationships Improve the perception of your organisation with staff, customers and suppliers.
  • Proven Business Credentials Independent verification against a globally recognised industry standard speaks volumes.
  • Ability to Win More Business Procurement specifications often require certification as a condition to supply, so certification opens doors.
  • International Recognition Additional confidence for global sourcing.
  • Consistent Quality Approach Common approach in the supply chain for supplier or subcontractor development.

Three Steps To Certification

Application for registration is made by completing the Automotive Quote Request Form. This provides information about your organisation so we can accurately define the scope of assessment.

Assessment to TS 16949 is undertaken by NQA - this consists of two mandatory visits that form the Initial Certification Audit (explained below).

Certification is issued by NQA and maintained through a programme of annual surveillance audits and a three yearly recertification audit.

Initial Certification Audit

Stage 1

The purpose of this visit is to confirm that your organisation is ready for full assessment. Your assessor will

  1. Verify the scope of activity, operating locations and processes
  2. Review records of internal audits for the past 12 months including one complete audit conforming to requirements of TS 16949
  3. Review KPI’s for customer and operational performance trends for last 12 months, which includes
    1. Customer Satisfaction
    2. Customer Complaints
    3. Shipping control or Special status imposed by customer due to poor performance
    4. On Time Delivery
    5. Customer Score Cards
    6. Internal and External PPM
    7. Employee Motivation and Awareness
    8. Continual Improvement Issues and Supplier Performance

Stage 2

The purpose of this visit is to confirm that the management system fully conforms to the requirements of TS 16949 in practice. Your assessor will

  1. Undertake sample audits of the processes and activities defined in the scope of certification including processes, operational shifts, manufacturing sites and additional customer specific requirements
  2. Document how the system complies with the standard using objective evidence
  3. Report any non-compliances or opportunities for improvement
  4. Produce a surveillance plan and agree a date for the first surveillance visit
  5. If the assessor identifies any major non-conformances, certification cannot be issued until corrective action is taken and verified. This must be undertaken within 90 days.